Effective Date: [June 20th 2023]
Welcome to ChatOn Global. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, in compliance with Google Play Store policies and applicable privacy regulations.
1. Information We Collect
We collect information to provide better services to all our users. The information we collect falls into the following categories:
1.1. Information You Provide Directly
When you sign up for or use ChatOn Global, we may collect:
Personal Information: Name, email address, phone number, profile photo, and other details you provide.
Content Information: Texts, photos, videos, and other content you share on the platform.
1.2. Information We Collect Automatically
We may automatically collect certain information about your usage of our services, such as:
Device Information: Hardware model, operating system, unique device identifiers, and mobile network information.
Log Data: IP address, browser type, language preference, access times, and the pages viewed.
Usage Information: Features you use, actions you take, and the time, frequency, and duration of your activities.
1.3. Location Information
With your consent, we may collect precise location data from your device to enhance your experience.
1.4. Cookies and Tracking Technologies
We use cookies and similar technologies to track user activity and enhance functionality. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and improve our services.
To personalize your experience.
To process transactions and send related information.
To communicate with you about updates, security alerts, and customer support.
To prevent fraudulent activities, enforce our Terms of Service, and comply with legal obligations.
To show you relevant ads and improve ad targeting, where applicable.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data under these circumstances:
3.1. With Service Providers
We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
3.2. Legal Compliance and Safety
We may disclose your information to comply with legal obligations or respond to lawful requests, such as court orders or government inquiries.
3.3. Business Transfers
In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When no longer needed, we securely delete or anonymize your data.
5. Your Rights and Choices
You have rights over your personal information, including:
Access and Correction: You can request access to your data and correct inaccuracies.
Data Portability: Request a copy of your data in a portable format.
Deletion: Request the deletion of your account and associated data.
Withdraw Consent: You can withdraw your consent for data collection at any time by updating your app settings or contacting us.
To exercise these rights, contact us at [[email protected]].
6. Children's Privacy
ChatOn Global is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
7. Security Measures
We take appropriate security measures to protect your information, including encryption, firewalls, and secure server configurations. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Third-Party Services
Our services may include links to third-party websites or services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of third-party platforms before engaging with them.
9. Compliance with Google Play Store Policies
ChatOn Global is committed to adhering to Google Play Store policies, including:
Data Minimization: Collecting only the information necessary to provide our services.
Transparency: Providing clear information about data collection and usage.
User Consent: Seeking explicit consent for sensitive permissions, such as access to location, camera, or microphone.
Security Practices: Implementing industry-standard measures to protect user data.
10. International Data Transfers
If you access our services outside of [Country], your information may be transferred to, stored, and processed in a country that may not have the same data protection laws as your jurisdiction. We take steps to ensure your data is handled securely.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly. Significant changes will be communicated through in-app notifications or other appropriate means.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
ChatOn Global
Website: https://dnfordevelopers.chatonglobal.com.ng
Email: [[email protected]]
This Privacy Policy is designed to ensure transparency and trust. By using ChatOn Global, you agree to the terms outlined in this document.